All Eagle-Research products are sold with a 100% Satisfaction Guarantee.
If you are dissatisfied for any reason, you can return the product(s), in resaleable condition, within 60 days (or longer if that is on the sales page) of receipt of the product(s) for a full refund of the product(s) purchase price.
Shipping and handling fees are non-refundable. Virtual Products are non-refundable after initial download.
To return a product, use the ‘contact page‘ eMail to inform us of
1. who you are,
2. order details (enough detail for us to find your order),
3. what you’d like to return and
We will send your Return Merchandise Authorization (RMA) number and shipping instructions.
Please follow the instructions precisely to assure a smooth refund.