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FAQ: Could I Skype, WhatsApp, Zoom, FaceTime, or call?
Please start with an email. Most issues can be quickly resolved this way, and we can respond as we get free moments during the day or night.
Email allows us to see previous communication and share links, files, etc.
BUT: our eMail system is currently being unreliable, so IF you aren’t receiving an answer from us, it’s likely because we didn’t receive your eMail.
SO DURING this interim time, until we can find and fix the problem, we’ve set up a TEMPORARY HELP phone number 1-207-881-4105 .
PLEASE call it ONLY if you’ve already sent an eMail or two and not received an answer back within 1 business day.”